Tag Archives: service

Navigating American Service Culture: to tip or not to tip?

By Tara Khan

Edited by Natalie Grace Sipula

[2.5 minute read]

When you walk into a store in the United States, you are usually met with a friendly greeting such as, “Welcome!” or “Hi, how are you today?”. Typically, these greetings tend to be followed by a question such as “How can I help you?” or “What would you like?”. Employees will ask these questions to give you a more positive shopping or dining experience. In exchange for their friendly service, service industry workers usually receive some type of extra compensation in addition to their standard pay. This compensation either comes directly from you, the consumer, in the form of a tip, or from the business in the form of commission. It can be confusing to know when and where you’re expected to tip in the U.S., so here are some helpful examples of when tipping is recommended or not recommended.

clear glass jar
Photo by Sam Dan Truong on Unsplash

Add a tip! The following are situations where tipping is strongly recommended or encouraged:

  1. Restaurants: When dining in at full-service restaurants, tipping is customary. The amount you tip your waiter/waitress is usually proportional to how much your check is and how good the service was. If you thought the service was good, the general rule is to tip 15-20% of your check, pre-tax. A tip of 10% or below usually indicates that the service was poor, while a tip of 25% or more indicates the service was excellent. You can leave your tip in cash, but if you want to pay with a card, there is usually a place to add a tip on the receipt that you sign. Not tipping at a dine-in restaurant is typically considered to be rude, so always factor in the tip into your eating out budget!
  2. Counter service/fast food: Unlike at dine-in restaurants, counter service establishments, such as fast-food restaurants or coffee shops, typically make tipping optional. Usually, you can find a tip jar next to the cashier for cash tips. There might also be an option to add a tip on the credit card machine if you pay by card. If you are getting a $5-$10 item, a tip of $1-2 is usually acceptable, and is by no means required. Tipping at counter service establishments is an added bonus for the employees, and just something nice to do if you really enjoyed the service!
  3. Hair salons/nail salons: Tipping at beauty salons, such as hair and nail salons, is also optional. However, it is highly encouraged if you like the final product. The tip is usually 18-20%, but it can vary depending on how much time was taken to do the service as well as the number of services performed.
  4. Rideshare: Depending on the length of your ride, tipping on rideshare services, such as Uber or Lyft, may be appropriate. Generally, tipping about 10% of your ride price is acceptable, but not something you have to do all the time.
green coupe scale model
Photo by Thought Catalog on Unsplash
Continue reading Navigating American Service Culture: to tip or not to tip?

INTELLECTUAL SOCIETIES IN COLLEGE: How Philologos is Facilitating Student Growth

Edited by Natalie Grace Sipula

[6 minute read]

This article is an interview with Sean Silvia, a USC Dornsife junior double majoring in History and Archaeology as well as minoring in Classics. He serves as the Vice-President of the Philologos Society, a student-run organization founded in July 2019 at USC by its current President, Richard Petrosyan. Richard is also a USC Dornsife junior majoring in Neuroscience and minoring in Health Care Studies. In this interview, Richard and Sean’s discussion focuses on Sean’s experience at Philologos. But before delving into the heart of the interview, allow us to offer you some insight into the Society’s background.

Introducing Philologos

Being unable to find a platform at USC promoting the exchange of ideas, debates of an interdisciplinary nature, and unique opportunities for humanitarian initiatives all-in-one, Richard decided to synthesize these ideals to establish the strong pillars for an intellectual society. The Philologos Society exposes its members to a diversity of academic fields and thought, expands their general knowledge, and helps them develop social consciousness through various altruistic endeavors. Without intertwining classroom development with the outside world, one’s collegiate experience cannot be complete.

Since the Society’s inception in July 2019, Richard has been tirelessly working to ensure its growth within the USC community as well as to establish partnerships with non-profit organizations and educational institutions outside of USC that provide all members with a wide range of opportunities. One of the greatest challenges has been to launch the expansion campaign for Philologos’ activities during the pandemic while having to stay remote, which the society has successfully accomplished.

A year and a half after seeing this Society come to life, we present to you a glimpse into the heart of the university’s one and only intellectual society, USC’s one-of-a-kind vibrant community of students eager to succeed in order to thrive in the midst of one of the extraordinary social contexts of our time.

-Richard Petrosyan, Philologos Society President

Interview with Philiogos Vice President

Q: Sean, would you describe the Philologos Society in your own words?

A: The Philologos Society is a combination of multiple things. It’s essentially an all-in-one intellectual society, with both an academic and philanthropic branch. It aims to enrich both the members and surrounding community with the pursuit of knowledge; we feed people both intellectually and literally with our volunteer service. 

Richard Petrosyan delivering a meal to recipient Steven

Q: How has your involvement with the society affected you?

A: The Society made me approach things from a philosophical angle in a way that I hadn’t before. Within archaeology, I’d done a lot of research projects that were very specific – “Let’s talk about this site- what it means, what’s the specific context.” But within Philologos, we’re encouraged to ask these bigger questions. We address debates within the field. I’ve explored the deeper, more philosophical and ethical side of archaeology- along with other topics, like medicine and journalism – in ways I hadn’t considered before.

It’s been very fun, being able to synthesize big debate topics into easily understandable language and talking about things that you don’t really get discuss to in a more detail-oriented class (like how to deal with the ethical implications of digging up corpses). 

-Sean Silvia, Philologos Vice President

Q: What are your favorite activities?

A: My top activities are definitely writing articles for our column and volunteering.  

I love all the volunteering opportunities – I enjoyed the Meals on Wheels phone reassurance in particular. I also really like the services we provide to high school students. I know as a high schooler, I had really good instructors who set me up well to be where I am today, but not everyone has access to the kinds of resources I did.

Q: Do you have any significant stories to share?

A: There have been some heartwarming moments for sure. During the phone reassurance program, the person I was talking to had said that she’d gotten very little contact because COVID-19 was reducing the number of people she could see, and how nice it was to talk to someone. The question of the week that we were assigned was about music, and she told me about her love of the Backstreet Boys and that she had a cat that would bob along to the rhythm of their songs. I found it heartwarming to be able to bond with this person through our shared love for music.

Fall 2020 Grand Debate with the USC Hybrid High School Debate Club & the Philologos Society

Q: Do you think the Philologos Society has adapted well to the current situation?

Continue reading INTELLECTUAL SOCIETIES IN COLLEGE: How Philologos is Facilitating Student Growth

Volunteering Abroad

By Megan Wong

Through the Agency of Volunteer Service of Hong Kong, I delivered hot meals and necessities to impoverished families around Tsuen Wan, a market town on the outskirts. As I entered each of the homes, I was stunned. On each floor of the buildings where the families lived was a conventional flat; however, the original flat was divided into five more units, each no more than a hundred square feet in area. In front of me, I saw families living an overcrowded yet isolated existence, sparking within me disbelief and outrage. It was difficult to believe I was still in Hong Kong; how could Asia’s “World City” blatantly ignore the vital needs of its citizens.

In a prominent international finance hub, 25%  of the city’s population still lives below the poverty line. Hong Kong’s tug of war game between wealth and poverty is insidious and is symbolic of my hometown in its truest form. While walking around the city, constant reminders of poverty bombarded me wherever I wandered, be it a woman digging through the garbage for a meal, or a man kneeling on the sidewalk, begging for money.

Continue reading Volunteering Abroad