Frequently Asked Questions

The ALI Office is located at 649 West 34th Street. The office is located on the first floor of the Royal Street Parking Structure in Room 106. The office entrance is off of W 34th Street. There is no entrance from Jefferson Blvd.

The ALI Office is open Monday - Friday between the hours of 9am - 5pm. The office is closed on weekends and on University holidays.

If you have the ALI 01 restriction, it means that you need to take the International Student English (ISE) Exam before registering for classes. You should take the ISE Exam as soon as possible since you will not be able to register until you receive your ISE Exam results.

If your admission letter states that you have a continuing registration requirement, it means that you must satisfy a certain requirement before you register for classes. One of these requirements may have to do with English proficiency.

For information regarding the University’s English language proficiency requirement for admission into an undergraduate or graduate program, please visit the sites below.

Undergraduate Admission

Graduate Admission

Students who meet certain conditions may not be required to take the ISE Exam.

If you meet one of the conditions and still have an ALI-01 hold, please email askali@usc.edu with your name and USC ID number from your USC email account.

Students must send their scores electronically through the testing service for scores to be considered official. Photocopies or paper copies of scores are not acceptable. Please allow up to 14 business days for processing.

Students will not be able to send test scores once they begin their degree program. Scores must be received the Friday before classes begin.

TOEFL: USC’s institution code is 4852. No department code is required.

IELTS: Select “University of Southern California” from the list of available institutions when you register to take the IELTS test. Alternatively, provide this information to your testing center after you have taken the test. Contact information for the USC department to which you are applying is not required.

PTE: Select “University of Southern California” from the list of available institutions when you register to take the PTE Academic test. Alternatively, provide this information to your testing center after you have taken the test. Contact information for the USC department to which you are applying is not required.

The ISE Exam is a free placement exam given to determine the English proficiency of international students. After taking the ISE Exam, students are either “released” from any ALI requirement or will receive an ALI placement.

The ISE Exam is a two-part exam:

Written Portion: Students have 50 minutes to complete a written exam on a given topic.

Oral Interview: Students are interviewed by 2 raters for approximately 12-15 minutes.

Both parts of the test are graded on a scale of 0-7. Students who score 6 or above will not be required to take ALI courses. The oral interview may be on a different day than the written portion. You will be given information about the time of your oral interview when you take the written portion.

On the day of the exam, check-in will begin 30-minutes before the exam start time. Please report to the testing location no later than 15-minutes before the exam. Be sure to bring the following:

  • Your fully charged laptop on which you successfully completed the Technology Check.
  • Your USC ID or passport for identification, ready to show

If you cannot attend the ISE Exam that is currently posted on the website, you may check back on or after that test date for additional tests. We recommend that you take it as soon as possible because you will not be able to register for any classes until after you receive your ISE Exam results.

Please email askali@usc.edu with your USC ID number to be removed from the exam. You may check back on or after that test date to sign up for the next exam.

  1. Make sure your USC email account has been activated so we can email your exam results. If you haven’t activated your email account yet, go to itservices.usc.edu/uscnetid and click on “Activate your USC NetID”.
  2. Take the ISE Exam.
  3. After taking the exam, you will receive an email with your test results and further instructions.
  4. You can then visit USC Web Registration to register for classes.
  5. Before registering online you may need to clear any other registration restrictions you have and see an advisor in your department.

You will need to email askali@usc.edu with your 10 digit USC ID# from your USC email to request the ALI 01 Hold be removed. The ALI Office will review and verify your records before any requests can completed.

All students who have an ALI requirement will continue to have the ALI restriction until the requirement is satisfied. During registration, the restriction will be temporarily removed so that students can use web registration to register for their ALI courses, as well as their major courses. Students will be notified by email when this happens and will be given a deadline by which they must register for all their courses. After this deadline, students with an ALI requirement will see the ALI hold back on their account.

If you need to add or drop a class after your ALI hold reappears on your account, you may do the following:

  • If you need to add or drop a non-ALI class, email USC Registrar One Stop via their contact page. Your email must be sent from your USC email account and must include your student ID number and the 5 digit section numbers of the classes you want to add or drop. All requests will be processed by their staff as soon as possible during normal business hours.
  • If you would like to add or drop an ALI course, please email askali@usc.edu.

ALI courses must be taken starting the first semester and continued each semester thereafter until all required course(s) are completed.  ALI courses cannot be deferred. ALI courses are taken concurrently with major courses.

ALI classes are billed at the regular USC tuition rate.

The number of ALI classes you need to take will depend on your English proficiency level which will be determined from the ISE Exam. Your writing and oral skills will be evaluated when you take the ISE Exam. You may be placed in a writing and/or oral skills class. After taking the required ALI course, you may have another course assigned or be released from ALI courses.

Given the nature of the curriculum and the format of ALI classes, joining a section after the first week of the semester places a student at a severe disadvantage in terms of the goals and requirements of the course. For this reason, requests to change sections after the first week are usually denied. On the basis of extraordinary circumstances, a student may initiate an exception request to the ALI Advisor (askali@usc.edu). Such requests require both administrative and instructor approval.

Please reach out to The Office of Student Accessibility Services (OSAS). OSAS is responsible for the determination of appropriate accommodations for students who encounter disability-related barriers. Once you receive approval, please reach out the ALI Office or your ALI Course Instructor with your approval letter.

You may contact OSAS at (213) 740-0776 or via email at osasfrontdesk@usc.edu.

Please visit the Office of International Services (OIS) for more information.

For additional advisement, the ALI Advisor is available to help with any questions. You may email askali@usc.edu.

Address:
649 W 34th St
Suite 106
Los Angeles, CA 90089

Building:
Royal Street Parking Structure

Email: askali@usc.edu

Phone: (213) 740-0079